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Monthly Archives: December 2015

December, 2015

  • 6 December

    Hospitality Survey: The Results Are In

    The results are in

    Introduction One of the biggest problems facing both the hospitality and airline industry’s loyalty programs are the high cost of maintaining the the¬†programs. As a result, airlines have been forced to adjust their programs to more positively impact program profitability. Changes made by Delta Airlines to their SkyMiles Program in 2015 are an example how the airline industry is trying …